Terms of Service

1. About Us

SneakSupplier is an online retail store offering authentic sneakers, activewear, and curated fragrances. All items are sold subject to availability.

2. Eligibility

To place an order, you must be at least 16 years old or have permission from a parent or legal guardian. By using this site, you confirm that all information provided is accurate and truthful.

3. Products & Pricing

We aim to display accurate product information, including pricing and availability. However, we reserve the right to correct errors or update details at any time without prior notice. All prices are listed in GBP (£) and include applicable taxes unless stated otherwise.

4. Orders & Payments

• All transactions are processed securely through Stripe.

• By placing an order, you authorise us to charge your payment method for the total amount shown at checkout.

• A confirmation email will be sent upon successful payment.

• We reserve the right to cancel or refuse any order at our discretion (e.g. suspected fraud, stock issues).

5. Shipping & Delivery

We aim to dispatch orders within 1–3 business days. Delivery times may vary depending on your location. Shipping fees (if any) will be shown at checkout.

You are responsible for providing an accurate delivery address. We are not liable for items lost due to incorrect details.

6. Returns & Refunds

We currently do not offer refunds. All sales are final once an order is placed. Please double-check your selections before completing your purchase.

However, if your item arrives damaged, defective, or not as described, please contact us within 14 days. We’ll work with you to resolve the issue in line with UK consumer rights.

7. User Conduct

You agree not to:

• Use the website for unlawful purposes

• Interfere with the site's functionality

• Attempt to access other users’ information

• Upload malicious code or content

8. Intellectual Property

All content on SneakSupplier (logos, images, product descriptions, etc.) is owned by us or our partners. You may not reproduce, distribute, or exploit any part of this site without written permission.

9. Limitation of Liability

To the fullest extent permitted by law, SneakSupplier is not liable for indirect or incidental damages related to the use of our site or products.

All purchases are made at your own discretion and risk.

10. Privacy

Please refer to our Privacy Policy to understand how we collect, use, and protect your personal information.

11. Modifications

We may update these Terms at any time. Any changes will be effective immediately upon posting. Continued use of the site constitutes your acceptance of the updated Terms.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes will be resolved in the UK courts.